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SAP Operations Executive

Responsibilities:

  • Report and if needed extend existing Key Performance Indicators to detect instabilities in the operational Manufacturing and Quality Management processes and issues in correctly handling the SAP system,
  • Analyse issues, identify root causes with the relevant departments, define actions and monitor resolution progress
  • Prepare and conduct SAP and process trainings if needed, incl. creation of training material and knowledge tests
  • Identify improvements and assume Business responsibilities during System Change Request process: define requirements, perform testing, conduct trainings
  • Spot checks and shadowing of system end users

Requirements:

  • Degree in IT, Science Computer or related field
  • Experience in ERP systems (e.g. as former Business Key User, end user)
  • Knowledge in Manufacturing and Quality Management processes 
  • Process analysis and design
  • Experience in preparing and conducting training
  • Good knowledge of spoken and written English Malay language would be preferred, but not mandatory
  • Strong personality to follow-up on issues, challenge colleagues and push for resolutions
  • Good Excel knowledge to run basic analytics of data
  • Good Powerpoint reporting skills to present data, facts and key messages to stakeholders

 

 

 


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